• About


  • KMP Designs is a Canadian company headquartered in Mississauga, Ontario. Established in 1996, we have been delivering business software solutions for twenty years. All development and support is performed out of the Mississauga office.



    Understanding and meeting our clients’ needs is our top priority. We deliver on our promises and pride ourselves on being quick, responsive and flexible with our client questions and requests. Our purpose is to deliver the most comprehensive, seamless and efficient service management system in Canada, with quality and performance that can’t be beat.



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    Keith Patterson
    Keith has worked in the software development business for over 20 years. As a consultant he has helped companies of all sizes understand how the right software can play a vital role in streamlining their operations and has played an active role in the requirements analysis, design, building and support of these solutions.

    Keith has an engineering background and an in-depth knowledge of operations, accounting, management and technology. His ability to communicate solutions at an executive level makes him a valuable member of the KMP team.


  • wsHWarren Sampson, Senior Consultant
    Warren is an expert in IT infrastructure. Over the past 18 years he has worked with just about everything that goes into servers, networks, desktops, notebooks, tablets and mobile devices. He knows how to make servers and networks perform while making sure they are secure and scalable.

    Warren is an excellent communicator and works with everyone at customer sites to make sure that they understand challenges and options. Infrastructure is an integral part of our solutions. Warren is in charge of ensuring that what we develop meets and exceeds our customer’s requirements.


  • pbHPaul Barlow, Senior Software Developer
    Paul has over 25 years of experience designing and writing software. His exposure to both small and large companies, in many diverse industries, has allowed him to gain valuable knowledge on applying software to business needs.

    Paul offers a unique blend of skills in customer service and software development. He takes a hands-on approach with our customers, delivering frontline support that provides him with insights into how our software products can be continuously improved. 


  • JPH3Jayne Patterson, Support Specialist
    Jayne approaches her role with energy, creativity and discipline. With a background in marketing and communications in a variety of industries, she is responsive, pays attention to details and knows how to prioritize client needs.

    At KMP, Jayne has had a transformative effect on the level of support provided to our customers. She is quick to answer your call, and tackles problem solving with determination. She provides valuable feedback to the software development team and helps drive changes and improvements.




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    As a Microsoft Certified Partner since 1998, KMP Designs has access to Microsoft’s broad array of operating systems, development platforms, server products and productivity suites. To be a partner we are required to continually demonstrate our expertise in Microsoft products and maintain certifications.

    Microsoft owns just over 91% market share in the computer operating system marketplace with their Windows products. Windows is the operating system of choice for most businesses on the planet.

    All of our solutions are built for the Microsoft platforms using their development tools. Our focus on one platform has become a competitive advantage allowing us to build expertise, tools and processes that enable us to deliver high quality solutions faster than many of our competitors.

    To run our integrated field service solution, some of our clients choose to go with a standard tablet and use a rubberized case for added protection in the field. Some clients choose to go with a truly ruggedized tablet PC and that is where our partnership with Xplore Technologies comes in.

    Xplore Technologies manufactures the world’s broadest range of high-quality rugged tablet computers and that is all they build. It is this focus that we feel enables them to build the best ruggedized tablets in the marketplace.

    All of their products are designed to work with Microsoft operating systems, which many users are familiar with from their office or home computer. For businesses, having the same mobile platform as at the office makes the overall enterprise infrastructure less complex.

    As an Xplore Premiere Partner, KMP Designs has access to expertise and resources that enable us to deliver a tablet solution that is a perfect fit for our customer’s business.

    RCAP Leasing operates one of Canada’s longest-serving and most-respected equipment financing businesses. Rather than purchase tablets to deploy kmplete, some of our clients choose to lease, which is why our partnership with RCAP Leasing is so important. It enables our clients to implement kmplete as their service management solution without a large investment in hardware.


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