• FIRE & LIFE SAFETY

  • FIRE & LIFE SAFETY INSPECTIONS

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    Full inspections. Deficiency Management. Electronic data capture. Flexible reporting.

    Fire & Life Safety Inspections are available in kmplete – pronounced “complete” – our integrated service management solution. The following inspections integrate with all our other modules:

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    FIRE ALARM PANEL
    Panel tests, annunciator panels, battery packs, ac power, system power, remote trouble units, printers, ancillary devices, device tests, and audible tests

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    FIRE EXTINGUISHERS
    Gauges, weight, last test dates for all classes

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    SMOKE ALARMS
    Power, installation, battery, cleanliness, date of manufacture

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    VOICE SYSTEMS
    Speakers, emergency phones, voice panels

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    EMERGENCY LIGHTING
    Housing, batteries, duration, brightness

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    SPRINKLER SYSTEM
    Fire department connections, drains, gauges, water supply and system air pressure, and heads for wet/dry systems and pre-action systems

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    HYDRANTS
    Flow, drainage, location, all components

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    PUMPS
    Performance charting, piping, valves, pressure,
    flow rates

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    STANDPIPE
    Flow, pressure, valves, connections

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    FIRE HOSES & CABINETS
    Valves, couplings, rack, cabinet door

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  • FEATURES

  • DEFICIENCY MANAGEMENT
    The inspection process will often generate a deficiency list that needs to be addressed before the inspection is completed and/or passed. These deficiencies can be managed both categorically and by site. The deficiency list is made available to everyone in the organization that needs access, both in the office and in the field. Our system enforces correction of deficiencies before inspections can be closed. Deficiencies feed directly into our quoting/estimating module (so that resolutions can be quoted to the customer) and our work order module links to related deficiencies to mark them as corrected.

    PDF REPORTING
    Each inspection can generate a comprehensive report that can be converted to a PDF and emailed to the customer. We provide controls over which sections to include in the report so that different customer contacts can receive the information.

  • …IN ADDITION TO THESE OTHER KMPLETE FEATURES

  • OFFLINE OPERATION
    Unlike most other field management solutions, an online connection is not necessary to capture and access the solution in the field. Offline access to work orders, signatures, checklists, time sheets, purchases, estimating, history, inspections, etc.

    ACCESS TO HISTORY
    With kmplete, you always have one-click access to work history by customer, site or equipment. In the field, history can be accessed without an Internet connection, so you can look up the history for that fire alarm panel while standing in front of it.

    CERTIFICATION MANAGEMENT
    Manage all technician certifications within kmplete and access them while dispatching. Know what certifications are about to expire and manage renewals.

    SCHEDULE MANAGEMENT
    Dispatchers can manage all technician schedules through the scheduling board. Each technician can access their own schedule on their tablet.

    GRANULAR PERMISSIONS
    A fire alarm panel inspection has multiple sections like Battery Packs, Annunciators, Device Tests, etc. We support the ability to assign access to these sections to various technicians so that they may only complete the work in that section. This effectively enables a large inspection to be sand-boxed across multiple technicians without having them stepping on each other’s toes.

    SITE EQUIPMENT MANAGEMENT
    Every customer site has a wide variety of equipment and devices that need to be tracked. Everything from a fire alarm panel, to a sprinkler head can be managed and linked to inspections. Technicians can be given permission to add, modify and replace this equipment in the field. The equipment database is broken down by type, make, model, serial number, and site location.

    TIME SHEETS
    Replace your paper time sheets. Technicians enter their time on the tablet and all entries flow back to the office. Time allocated to work orders will automatically get charged to the job through the payroll and job costing modules.

    QUOTATION MANAGEMENT
    Generate quotations/estimates to customers from deficiencies so that repair/replacements are performed. Deficiencies feed directly into the existing kmplete estimating module.

    WORK ORDER MANAGEMENT
    Before the fire protection module was introduced, kmplete was already a comprehensive service management system. You have full access to this work order management system.

    SIGNATURE CAPTURE
    Technicians can sign off on an inspection. The signature can be captured on their tablet. The signature is stored with the inspection and is presented in each of the reports.

    SERVICE CONTRACTS
    Service contracts include a visit and billing schedule that generate work orders and invoices automatically throughout the year. Our job costing module tracks all revenues and expenses against the contract.

    ON-PREMISES OR HOSTED
    You can host your own kmplete solution on site within your own servers, or we can provide hosting for you. You can start with a hosted solution and migrate to on-premises or vice-versa. Either way, your access to your own data is never compromised.

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