• WHAT OUR CUSTOMERS
    ARE SAYING

     

     

     

     

     

     

     

  • Our customers know that we deliver on our promises. Meeting our customers’ needs and helping them improve their business is our top priority.


  • KMPLETE

  • Da2

     kmplete has enabled us to cut costs and significantly accelerate core processes such as dispatching, scheduling, estimating, purchasing, time sheets and invoicing. We are pleased that the feature set continues to grow and we look forward to using the payroll and job costing abilities.

    ‒ Vincent Brisbin
    General Manager, Dael Thermal Group Inc.

     

     

    Ra2

     After transitioning our paper-based Field Service operations and our accounting processes over to kmplete, I can’t imagine working without it. It has streamlined our operations, our data is readily available and accessible to support work in the field, and producing customer documents and reports is quick and easy.

    ‒ Dino Russo
    President, ReadAir Mechanical Services Ltd.

     

    sec2

     kmplete has transformed our complex fire and life safety inspections from manual paper entry and transcription, to electronic capture with automated submission and extraction. All our data is linked and available at the office and in the field. Mandated inspection forms can be printed right away, when they are needed and all data can be exported for the reports we need. kmplete speeds up the entire inspection process.

    ‒ Catherine Chandler
    President, Secur Fire Protection

  • Sb2
     In addition to field service management for all installation and repair services, we rely on kmplete to offer customized equipment service contracts including Preventative Maintenance Agreements, Total Service Contracts and Time and Material Contracts. With kmplete, we’re on top of all our preventative maintenance work, which for our customers, means equipment continues working at maximum efficiency and minimum downtime, reducing their costs. We also use kmplete for accounting to easily transition work orders from field service, to completion to invoicing.

    ‒ Jackie Foley
    President, Simcoe Benchmark Mechanical

    vill3

     We needed a system to automate work order management for field service installations and repairs, quoting in the field, retail sales, accounting and inventory management. With kmplete, all of our processes are integrated, increasing our productivity and efficiency. We’re adding the payroll module next, which means we’ll be using kmplete for all aspects of our business. It has been an invaluable tool that meets all of our needs.

    ‒ Tina Neville
    President, A Village Fireplace Shop

     

    Prim80

     When I started my Restaurant Equipment Service business, I knew I wanted to use kmplete. I had used it as a technician prior to starting Prime Service Canada and couldn’t imagine using anything else for work order management and field service. With support from KMP Designs, I implemented the Accounting and Inventory modules and now all my processes run seamlessly. With kmplete’s integration, service, inventory and accounting are all aligned. When they aren’t the system lets me know, and I can immediately address any issues.  

    ‒ Tony Lang
    President, Prime Service Canada

  •  

    CUSTOM SOFTWARE

  • abell-1

     Our country-wide pest control business runs on software that KMP helped us build. This has put us in control of our technology, which has given us a strong competitive advantage. They took the time to understand the complexities of our business and have been excellent at designing, building, and supporting our solution.

    ‒ John Abell
    President, Abell Pest Control

    jf2
     With KMP’s solution, we were able to eliminate paper in our field service business and streamline many of our operations, from dispatching, to work order capture, to invoicing. Our technicians have told us that they’d ‘feel naked’ if they had to work without their tablet. Our business has been transformed.

    ‒ Jan Francis
    President, JF Tire Service

    pat2

     A large part of our business is product distribution, manufacturing and depot repair services for government and commercial customers. Everything, from the plant to the office, runs on software created by KMP Designs. They do excellent work!

    ‒ Patrick Mann
    President, Patlon Aircraft and Industries Limited

  • reim2

     I’ve known these guys for 15 years and have worked with them on a number of projects. From the beginning they have consistently demonstrated three qualities that you don’t often see with technology guys; they are technological geniuses, they really understand how business works, and they can communicate solutions in a way that I, as an executive, can understand. Hire them immediately before someone else does!

    ‒ Ross Reimer
    President, Reimer Associates

    Norf

     KMP’s custom solutions have improved every aspect of our manufacturing processes. They took the time to understand the complexities of our industry and our business at every stage of the development process and delivered on our requirements. They have responded quickly and effectively to our changing business environment and the ongoing support they provide can only be described as awesome. I would not hesitate to recommend them.

    ‒ Ken Loncke
    General Manager, Norfolk Leaf Tobacco Company Ltd.

    oct2

     KMP has written a number of custom applications for our organization. They have proven themselves to be extremely competent and reliable in all the work that they do. If you are looking for a company that can take complex business requirements and turn them into solid software solutions, hire these guys.  

    ‒ John McVeigh
    President, O.C. Tanner International