If your customers are demanding more information from you about the service you provide, the best way to deliver that information to them is through a secure web portal. This way they can pull data as they need it, apply filters to isolate the information they need, and export it to a spreadsheet so they can create their own archives or reports.
They logon to a secure Web portal to gain access to just their account activity including equipment, work order and invoice history. And because kmplete eliminates paper, transcription and latency, customers appreciate not only the accuracy of the information in real time but delight at the speed of its delivery. In addition, kmplete supports the emailing of service alerts to specified customer contacts when certain conditions arise. This enables the customer to respond quickly to important issues.